1. Information We Collect
HandyLeads collects information you provide directly: name, email, phone number, business card images, call recordings, and payment data. We also collect usage data (feature interactions, device type, OS version) to improve the service.
Account Data: When you sign up via Google or email, we store your authentication ID, display name, and email address.
Lead Data: Lead names, phone numbers, emails, notes, call recordings, and scanned documents are stored securely on Supabase (PostgreSQL).
2. How We Use Your Data
- Provide and maintain the CRM service
- Process AI transcription of call recordings (via Groq API — data is not stored by Groq)
- Process business card OCR (via Google Cloud Vision API)
- Send WhatsApp messages via Meta Cloud API (when you initiate outreach)
- Send push notifications for lead updates and reminders
- Improve app performance and fix bugs
3. Data Sharing
We do not sell your data. We share data only with third-party services essential to app functionality:
- Supabase — Database and authentication
- Firebase — Push notifications
- Google Cloud Vision — Document scanning (images only)
- Groq — Audio transcription (audio files only)
- Meta (WhatsApp) — Message delivery when you send campaigns
- Google Sign-In — Authentication (we receive only your email and name)
Each third party processes data under their own privacy policies. We ensure contractual safeguards are in place.
4. Data Security
We implement industry-standard security measures: encryption in transit (TLS 1.3), encrypted storage at rest, and strict access controls. API keys for third-party services (Groq, Google Vision) are stored encrypted in your organization settings and never exposed client-side.
5. Your Rights
You may request access, correction, or deletion of your personal data at any time. Contact your organization admin or email us. We respond to all requests within 30 days.
You may export your lead data in CSV, JSON, or Excel format from the app.
6. Data Retention
We retain your data for as long as your account is active. After account or data deletion, all associated data is permanently removed immediately. There is no retention period. All deletion operations execute directly on the database and cannot be undone.
7. Children's Privacy
HandyLeads is not directed at individuals under 18. We do not knowingly collect information from minors. If we become aware that a minor has provided data, we will delete it immediately.
8. Changes to This Policy
We may update this policy from time to time. Material changes will be notified via in-app notification and email. Continued use after changes constitutes acceptance.
9. Contact
For privacy inquiries, contact your organization admin or reach us at:
Email: [email protected]
WhatsApp: +91 9910662331